Refund & Cancellation Policy

Effective from the date this version is published.

14-day money-back guarantee. If you bought the 1-Year or Lifetime plan on our website and you are not happy, email anirudhmuhnot@icloud.com within 14 days of payment and we will refund you in full. No questions asked. One guarantee refund per person.
Always refunded. Duplicate charges, payments where Premium was not activated, and serious defects we cannot fix within 7 days of your report. A payment for an account that was deleted before the payment was confirmed is refunded in full automatically.
How and when. We acknowledge refund requests within 48 hours and reply with our decision within 7 days. Once approved, we refund the full amount to your original payment method within 5–7 business days, and in every case within 30 days of your request. Your bank may take a few more days to show it. There are no cancellation fees.
Failed payments. If a payment fails but money leaves your account anyway, it is returned automatically, usually within 5 working days. Not back by then? Email anirudhmuhnot@icloud.com with the payment ID. If you were charged but Premium did not switch on, don’t pay again: Premium switches on by itself once Razorpay confirms the payment, or we refund you in full.
Cancelling. Our plans are one-time payments and do not renew automatically, so there is nothing to cancel to stop future charges. After 14 days, we do not refund partly used periods, except as stated under “Lifetime plan” below and in our Terms.
Lifetime plan. “Lifetime” means access to Premium for as long as we operate BeyondAllPages. If we permanently shut down the Service within 3 years of your purchase, we will refund a pro-rata share: ₹1,100 × months remaining out of 36 ÷ 36. We will give at least 60 days’ notice and let you export your data.
App-store purchases. Our iOS and Android apps are not available yet. When they are, if you buy a plan in one of them, Apple or Google bills you and their refund rules apply. iPhone and iPad: only Apple can issue refunds, at reportaproblem.apple.com. Android: you can ask Google Play for a refund (Google Play → Payments & subscriptions → Budget & history → Request a refund), or email anirudhmuhnot@icloud.com within 14 days of buying and we will refund a Google Play purchase ourselves. Our plans don’t renew, so there is nothing to cancel.
When your plan ends. When a 1-Year plan ends, your account goes back to the free plan. The plan does not renew by itself. Nothing is deleted, and you can keep tracking every habit you already have. Until you buy another year, you can’t add a habit beyond the free plan’s 3, and you can’t open the Performance page. We email you 7 days before your plan ends, and your account shows the end date and a reminder in its last 7 days.
Contact. Anirudh Muhnot, anirudhmuhnot@icloud.com, or our complaint form. Every complaint gets a ticket number. We acknowledge within 48 hours and resolve within 1 month.